1. Introduction
JDResume.ai is an AI-powered career platform built to help job seekers, professionals, and recruiters move faster and smarter through the hiring process. We take your privacy seriously not because we have to, but because we believe trust is the foundation of everything we build. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using JDResume.ai, you agree to the practices described here.
2. Information We Collect
2.1 Account Information
We collect basic profile information when you sign in using Google - specifically your name, email address, and profile picture. This is the only sign-in method available on our platform, and we do not store your Google password.
2.2 Resume and Career Content
To deliver our core services, we process the resume files and job descriptions you provide. This content is used exclusively to generate match scores, skill gap reports, tailored resume rewrites, cover letters, and related outputs for you. It is never shared with employers, advertisers, or unrelated third parties.
2.3 Job Tracker and Application Data
Information you enter into your Job Tracker - such as company names, roles, application status, and notes is stored securely in your account and used solely to help you manage your job search.
2.4 Library Files
Documents and files you upload to your Library are stored securely and accessible only by you. We do not access, read, or share your library files for any purpose other than making them available to you within the platform.
2.5 Payment Information
Payments for Pro and RecruiterPro plans are processed by Stripe, a globally trusted payment provider. We never see, store, or have access to your full card number or banking details. Stripe handles all payment data in compliance with PCI DSS standards.
2.6 Usage Data
We collect general information about how you interact with our platform such as which features you use and how often to improve our services and fix issues. This data is anonymised and not linked to your personal identity for analytical purposes.
3. How We Use Your Information
Every piece of information we collect serves a specific purpose. Here is what we use your data for:
- Providing AI-powered resume matching, rewriting, cover letter generation, and career tools
- Personalising your experience based on your subscription plan and usage
- Processing and managing your subscription payments securely through Stripe
- Maintaining your job tracker, library, history, and account preferences across sessions
- Displaying pricing in your local currency based on your geographic region
- Sending essential account-related communications such as payment confirmations
- Ensuring platform security and preventing misuse or fraud
- Complying with applicable legal obligations
We do not sell your personal data. We do not use your information for advertising. We do not share your resume or career content with employers or recruiters unless you explicitly initiate that action yourself.
4. AI Processing
JDResume.ai uses advanced AI technology to power its core features - resume scanning, skill matching, content rewriting, cover letter generation, and interview preparation. When you use these features, the content you provide (such as your resume or a job description) is processed by our AI systems to generate results for you.
We do not use your personal resume data or career content to train AI models. Your content is processed to generate results for you and for no other purpose. All AI processing is conducted securely and in accordance with our data protection obligations.
AI-generated outputs are intended to assist and accelerate your job search. We recommend reviewing all outputs before use, as AI suggestions are powerful tools - not infallible guarantees.
5. Data Storage and Security
Your data is stored on secure, encrypted infrastructure with industry-standard protections applied both at rest and in transit. We implement technical and organisational measures designed to protect your information against unauthorised access, loss, or misuse. Access to your data within our team is strictly limited to what is necessary for service delivery and support. We do not grant broad internal access to user data. While we apply rigorous security practices, no system can be entirely risk-free. We encourage you to maintain a strong and unique Google account password and to contact us immediately at contact@delquad.com if you suspect any security concern.
6. Data Retention
We retain your data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations. If you close your account or request deletion, we will remove your personal data from active systems within 30 days. Files stored in your Library, your job tracker history, and AI-generated outputs are all deleted upon account closure. Payment records are retained by Stripe in accordance with financial regulations and their own data retention policy.
7. Your Rights
We respect your rights over your personal data. You may exercise any of the following at any time:
- Access - request a copy of the personal data we hold about you
- Correction - ask us to update or correct inaccurate information
- Deletion - request the permanent deletion of your account and all associated data
- Data Portability - receive a copy of your data in a structured, machine-readable format
- Withdrawal - stop using our services and request full account closure at any time
- Objection - object to certain types of data processing where we rely on legitimate interest
To exercise any of these rights, contact us at contact@delquad.com. We will acknowledge your request promptly and respond within 30 days.
8. Children's Privacy
JDResume.ai is designed for professionals and is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has registered an account, please contact us at contact@delquad.com and we will act promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time as our services evolve or to reflect changes in applicable law. When material changes are made, we will update the date at the top of this page. We may also notify you by email for significant changes. Continued use of JDResume.ai following any update constitutes acceptance of the revised policy. We encourage you to check this page periodically.
10. Contact Us
Your privacy matters to us. If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please reach out: Email: contact@delquad.com Platform: JDResume.ai We are committed to responding to all enquiries respectfully and in a timely manner.